Healthcare Cybersecurity

Healthcare Cybersecurity

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Compucom Editorial Team

Compucom

Managed Service Providers Help Protect You and Your Patients

Healthcare Providers are a Favorite Target for Hackers

Healthcare organizations are an ideal target of cybercriminals due to the high monetary and intelligence value of the data they possess, including intellectual property such as research and patients’ personally identifying information (PII), health records, and financial information.

MSPs Provide Partnership and Planning

Since human error is usually the biggest vulnerability in any cybersecurity system, a serious cyber-resilience strategy should include organization-wide buy-in, training, and compliance in the prevention and recovery of data breaches. Purchasing the right set of tools is just the beginning. Careful planning is needed to prevent attacks and ensure a quick recovery.

Case Study

Compucom Oversees Dramatic Cybersecurity Improvements for a Large Healthcare Service Provider

In 2022, Compucom oversaw a project to improve cybersecurity for a hospital system after it suffered a malware attack. Working closely with the hospital system’s IT team, we moved quickly to review their security posture and develop an incident response plan. This included tabletop exercises with a facilitator to discuss roles and responses in an emergency and for a business continuity plan.

We then partnered with Cisco® and Stratejm to deliver a complete cybersecurity solution. The following steps were taken:

  • To quickly protect the hospital system’s users, we rolled out the cloud-delivered Cisco Umbrella suite. This provided the protection and visibility needed to assess the current threat landscape.
  • We secured their email system, deploying Cisco Secure Email to handle phishing attacks, business email compromises, and malicious content.
  • By implementing Cisco Duo, we introduced zero-trust capability with two-factor authentication (2FA) to users. This was part of our plan to protect remote access, ensure device trust, and consolidate access with single sign-on.
  • A user awareness program was created, which included a phishing email simulation.
  • To complement the updated security infrastructure, we introduced security-operations-center (SOC) services through Stratejm’s Managed Security Services. SOC services use people, processes, and technology to constantly monitor an organization’s network — preventing, detecting, analyzing, and rapidly responding to cybersecurity threats while continuously improving the organization’s security posture.

With the solution provided by Compucom and Cisco, and the Stratejm service to help guide our customer in the future, the hospital system will now be proactive, aware, and able to get ahead of vulnerabilities.


Compucom: A One-Stop Shop for All Your IT Needs

During these challenging times for healthcare, a Managed Service Provider (MSP) can be your greatest ally for improving cybersecurity posture, optimizing patient experience, and reaching new levels of IT efficiency. 


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Healthcare Cybersecurity

Compucom Editorial Team

Compucom

Managed Service Providers Help Protect You and Your Patients

Healthcare Providers are a Favorite Target for Hackers

Healthcare organizations are an ideal target of cybercriminals due to the high monetary and intelligence value of the data they possess, including intellectual property such as research and patients’ personally identifying information (PII), health records, and financial information.

MSPs Provide Partnership and Planning

Since human error is usually the biggest vulnerability in any cybersecurity system, a serious cyber-resilience strategy should include organization-wide buy-in, training, and compliance in the prevention and recovery of data breaches. Purchasing the right set of tools is just the beginning. Careful planning is needed to prevent attacks and ensure a quick recovery.

Case Study

Compucom Oversees Dramatic Cybersecurity Improvements for a Large Healthcare Service Provider

In 2022, Compucom oversaw a project to improve cybersecurity for a hospital system after it suffered a malware attack. Working closely with the hospital system’s IT team, we moved quickly to review their security posture and develop an incident response plan. This included tabletop exercises with a facilitator to discuss roles and responses in an emergency and for a business continuity plan.

We then partnered with Cisco® and Stratejm to deliver a complete cybersecurity solution. The following steps were taken:

  • To quickly protect the hospital system’s users, we rolled out the cloud-delivered Cisco Umbrella suite. This provided the protection and visibility needed to assess the current threat landscape.
  • We secured their email system, deploying Cisco Secure Email to handle phishing attacks, business email compromises, and malicious content.
  • By implementing Cisco Duo, we introduced zero-trust capability with two-factor authentication (2FA) to users. This was part of our plan to protect remote access, ensure device trust, and consolidate access with single sign-on.
  • A user awareness program was created, which included a phishing email simulation.
  • To complement the updated security infrastructure, we introduced security-operations-center (SOC) services through Stratejm’s Managed Security Services. SOC services use people, processes, and technology to constantly monitor an organization’s network — preventing, detecting, analyzing, and rapidly responding to cybersecurity threats while continuously improving the organization’s security posture.

With the solution provided by Compucom and Cisco, and the Stratejm service to help guide our customer in the future, the hospital system will now be proactive, aware, and able to get ahead of vulnerabilities.


Compucom: A One-Stop Shop for All Your IT Needs

During these challenging times for healthcare, a Managed Service Provider (MSP) can be your greatest ally for improving cybersecurity posture, optimizing patient experience, and reaching new levels of IT efficiency. 


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Back to Blog

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