In the battle for talent in the hybrid workplace there is one thing that can set your company apart – the digital employee experience. Attracting and retaining employees isn’t just an HR thing — IT plays a significant role, too.
Experience Matters Everywhere
Remote work is sticking around. Workplace flexibility keeps gaining steam.
What about the many businesses that rely on in-person operations?
Compucom, Utilizing Intel’s 4th Gen Xeon®, Sees Accelerated Evolution of Advanced Enterprise Digital Workplaces for Employees
FORT MILL, SC, January 11, 2023 – Compucom, a leader in IT managed services for enterprises, expressed the modern digital workplace evolution has significantly picked up the pace thanks to the recent Intel announcement of the 4th Gen Intel® Xeon® Scalable processors. Compucom, in partnership with Intel, can provide its customers with hardware featuring built-in accelerators to improve performance across …
Enterprises “Flex” Their Muscles
Hybrid. Flex. Remote-friendly. Whatever you call it, study after study shows that employees prefer flexible work.
With reports piling up about the positive impact on productivity, staffing and overall employee happiness, C-suite leaders and tech managers are now embracing more flexible “return to office” plans.
Remote Work is Here to Stay
We’ve moved past the idea of remote work as a temporary solution to work during the pandemic.
Now most of us recognize “work from anywhere” for what it is: a great way for employees to get the work/life balance they crave, a boon for the overall employee experience and the cost of doing business today.
Hybrid Employees Spend a Shocking Amount on Tech for Work
To compensate for frustrating tech problems, our recent survey revealed the average enterprise worker is personally spending hundreds on technology needed for the job — that is, if they’re not quitting first.
The 3 Biggest Retail Modernization Myths, Debunked and Explained
The retail revolution was well underway before the pandemic threw us all a curve ball. Technology changed the way consumers interact with brands and has empowered them in ways we could have only imagined just a few short years ago.
Click & Collect is Here to Stay: Retailers Embrace Automated Tech
Automation is changing the in-store experience for the better, and some tech firms predict it will be an $8.4 billion industry by 2030.
Today’s consumers expect more from retailers. A lot more.
Compucom Names Kevin Shank Chief Executive Officer
Compucom, a leading managed IT services provider, announced Kevin Shank as its new Chief Executive Officer. Shank returns to lead Compucom after having served as a senior executive at the company from 2005-2014.
Compucom Named Disruptor in Avasant’s Digital Workplace Services 2022 RadarView
Compucom, a leading IT managed services provider, was recognized as a Disruptor in Avasant’s Digital Workplace Services 2022 RadarView for the second consecutive year.
Too Many Tech Partners? Retailers, Time to Consolidate IT Vendors
America’s top-tier retailers are making technology investments a big priority to fuel growth. But with each new vendor relationship, retailers also open the door to logistical challenges and confusion.
The Better the IT, the Better the Hybrid Employee Experience
New Survey from Compucom Highlights “At the intersection of IT and employee experience, Compucom helps enterprises in the quest for talent and productivity“ FORT MILL, SC, Nov. 3, 2022 — According to a recent survey conducted by OnePoll on behalf of Compucom, a leading managed IT service provider, better technology can lead to more engaged — and thus more productive — …
Compucom Named Major Contender in Everest Group’s PEAK Matrix 2022
Compucom, a leading IT managed services provider, was recognized as a Major Contender in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2022.
4 Digital Workplace Tech Snags Frustrating Your Employees
While companies continue to offer popular remote and hybrid work models, poor technology could be chipping away at the employee experience with every error message.
Better Tech, Happier Teams
It was a long time coming, but well worth the wait: our first Advisor Day at Compucom since the pandemic!
In an exciting in-person meeting of the minds — attended by experts from some of the leading analyst firms in the industry — we explored how the digital workplace has changed, why the employee technology experience is so critical, and how we’re optimizing the experience to help customers succeed.
Compucom Named Leader in 2022 ISG Future of Work – Services and Solutions U.S. Report
Compucom, a leading managed IT services provider, was recognized as a Leader in the 2022 ISG Provider Lens™ Future of Work – Services and Solutions report.
Employees Want Convenient Technology Experiences
Imagine the ease of selecting a new work laptop from an app on your phone instead of a clunky technology procurement process. The instant gratification of an “order shipped” notification.
The reassuring feeling when a new hire contacts the IT service desk via chat and gets answers immediately.
How Cisco ISE Streamlines Enterprise Network Security
Today’s corporate networks are under a lot of pressure. The number of connected devices continues to explode across the world, and more and more of those devices are entering the workplace.
With many corporations shifting to a hybrid schedule, managing everything becomes even more complex.
4 Key Areas for a Better Hybrid Employee Experience
Happy and engaged employees make for happy customers. Anecdotally we know this, but the research makes it clear too: improving the employee experience drives growth.
Wi-Fi 6 Makes Huge Leaps in Speed, Connectivity, and Security
Wi-Fi technology keeps getting better. Each generation of Wi-Fi brings faster data speeds, lower latency, and better user experiences.
Enter Wi-Fi 6. Designed for today’s ultra-connected world. Capable of tremendous performance improvement across an entire network.
Experience Level Agreements (XLA) Explained
The way we interact with tech can make or break a workplace experience. Just like consumer shopping, today we want instant gratification and personalized, automated experiences that make day-to-day life easier.
What the “Watermelon Effect” Tells Us About Experience Management
To understand why measuring and managing experience is so important, look to the watermelon. Smooth, bright green, and gleaming on the outside. Cut it open and look inside? Red all the way through. While that’s ideal for a summer picnic, it’s the opposite of what you want in your organization! Learn more about: “The watermelon effect” is what happens when …
Communication is Key in Ongoing Supply Chain Crisis
The “global supply chain” wasn’t always a household phrase. Then the pandemic hit.
Whether it is a scarcity of baby formula, widespread material shortages, or rising fuel and labor costs, supply chain problems are top of mind as they hurt consumers and employers alike this year.
Finding Our Voice: Secrets From Compucom’s Bold Corporate Rebrand
Things look a little different around here…
Last month we at Compucom unveiled a bright new brand identity, ushering in a new age for North America’s leading managed services provider.
Compucom Recharges Brand, Charts New Path Forward
Bolder, More Forward-Looking Brand Personality Signals New Day at Compucom FORT MILL, SC, May 5, 2022 – Compucom, a leading managed IT services provider delivering technology solutions that unlock an enterprise’s digital workplace potential, launched a new era with a bolder, more innovative, recharged brand personality. The new brand identity also aligns with the company’s focus on managing an employee’s …
Compucom Named Disruptor in Avasant’s RadarView and a Major Contender in Everest Group’s PEAK Matrix
With solutions designed to support today’s fluid workplace,
Compucom was recognized as a Disruptor in the Avasant Digital Workplace Services
RadarView 2021 and a Major Contender in Everest Group’s Digital Workplace Services PEAK
Matrix® Assessment 2021.
Compucom Named Leader in NelsonHall Digital Workplace Services Report
Compucom, a leading managed services provider, was
recognized as a Leader in the Advanced Digital Workplace Services market by NelsonHall.
How Rugged Devices are Transforming Frontline Industries
The workplace is changing, but the need for productivity is constant. Device flexibility, workplace adaptability, and durable tech solutions are crucial.
Among the most significant by-products of the pandemic has been an increased reliance on technology to not only keep business operations afloat but as a solution for longstanding workflow inefficiencies.
Compucom Named Leader in ISG’s The Future of Work Report
As the definition of the workplace evolves, companies like
Compucom, a leading managed services provider, redefine the employee work and technology
experience.
Hybrid Work Models Are the Clear Winner for 2022
Work from home? Back to the office? Somewhere in between? At this point, we know there’s no one-size-fits all solution to the modern digital workplace.
Compucom Announces Sale to Variant Equity Advisors
Compucom, a leading managed services provider, today announced its sale to an affiliate of Variant Equity Advisors, a Los Angeles based equity firm specializing in corporate divestitures.
The New Employee Experience
Given the large shift in how employees work and where employees are working from, it is clear that the employee experience has been forever altered.
Compucom Partners with Women in Technology Network
Fort Mill, SC, April 20, 2021 – Compucom announced today that its Women in Technology Affinity Group has joined the global Women in Technology (WiT) Network as a corporate member. This new partnership will extend to Compucom’s WiT members the empowering networking, mentoring and education practices of the larger WiT organization. “We are thrilled that through our diversity and inclusion …
Bring Your Own Device? 7 BYOD Considerations For Small Business
The quick pivot to remote work forced by the pandemic meant many organizations allowed employees to use their own devices when they never had before. Bring Your Own Device (or BYOD) has long been popular with many workers. BYOD lets employees work with the technology they use in their everyday lives, and many are more comfortable and productive that way.
3 Employee Experience Factors IT Leaders Should Focus On
In today’s competitive hiring market, the right benefits go a long way in attracting top talent. But the business to employee experience is actually more integral to an organization’s overall success than just getting and keeping workers.
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