Better Together
A MIX OF TECHNOLOGIES
The future of work is here. Companies are moving from a central office environment to a distributed workplace. Technology and society have evolved to make remote work more viable. But businesses are increasingly complex. Employees have greater responsibilities. And customers have elevated expectations.
The true digital workplace must provide a seamless, distributed work experience. And it must function flawlessly in diverse technical ecosystems that encompass a mix of corporate and employee-preferred technologies.
Concierge-level Support Anywhere, Anytime
MINIMIZE DOWNTIME
CompuCom supports the true digital workplace, a holistic working environment that allows your employees to contribute on their terms, using technology that makes them the most effective and collaborative whether they’re onsite or at a remote location.
Expect concierge-level care that minimizes downtime when technology fails. Get answers to your questions as they arise, timely advice that keeps you moving forward. Support is available to local and remote employees via multiple channels, from self-serve to service desk to onsite, 24/7/365.
Our fully trained and certified technicians swiftly resolve incidents with coverage that extends over 95% of the U.S. and Canada. And with our SMARTParts approach, they arrive at your location with all the parts and tools they need to resolve incidents in one visit.
Fast Access to Equipment Minimizes Work Interruptions
DigitalLockers
DigitalVending
Pop-UpSolution Cafés
Office Depot® Walk-In
Support Centers
Services
- Provide round-the-clock tech support
- Deliver expert advice via chat, web, text or voice
- Resolve connectivity, compatibility and security issues
- Repair equipment, provide loaner devices
- Update technology with latest software and apps
- Introduce new products, features and services
- Make recommendations that support operational efficiency
- Collect data and perform analysis for actionable insights
Benefits
- 24/7 access to service desk
- 365-day field tech support
- 95% reach across U.S. and Canada
- Over 80,000 certifications
A Seamless, Distributed Work Experience
COMPREHENSIVE TECHNICAL SUPPORT